Quality Policy - GUMAPLAST VP

Director of the organization GUMAPLAST VP EXPORT IMPORT DOO from Sremski Karlovci, along with all employees, is committed to the continuous improvement of the Quality Management System (QMS) in compliance with the requirements of the ISO 9001:2015 standard in the field of manufacturing oil seals, gaskets, and other sealing elements. These QMS elements are established as an imperative when defining the quality policy.

Mission of the Organization: To create the best products for our clients/customers. To ensure organizational profitability through growth and strong business performance.

Vision of the Organization: Our vision is to be a company that consistently sets standards in the production and sales of our products in both domestic and international markets, making our products a brand and synonymous with quality and excellence.

Our Policy is:

• Thoroughly identifying customer requirements, needs, and expectations while presenting the relevant normative regulations and the organization’s capabilities to fulfill these requirements, with a tendency toward market expansion.
• Strict adherence to applicable legal regulations, standards, and adopted norms during service provision, ensuring the highest European standards of safety and quality for the customer/client, providing transparency into work processes, and continuous quality evaluation.
• Establishing a value system that meets the needs and expectations of employees while simultaneously motivating them.
• Planning to ensure highly skilled personnel and continuous employee development.
• Procuring modern work equipment and maintaining existing equipment effectively.
• Developing the Quality Management System (QMS) in alignment with the organization's strategic objectives and global trends.
• Raising ecological awareness among employees and emphasizing the importance of environmental management.
• Increasing employee awareness of the significance of climate change (how it affects the organization and how the organization impacts it).

This approach to quality and safety, focused on clients, employees, and the broader community, coupled with ongoing improvements, including process quality enhancements directly evaluated by users, lays the foundation for more efficient operations and creates the material basis for the organization’s development.

GUMAPLAST VP EXPORT IMPORT DOO from Sremski Karlovci aims to improve the quality of life for all employees and relevant stakeholders. To this end, the management has committed to establishing and implementing a Quality Management System in accordance with the requirements of the ISO 9001:2015 standard and continuously improving it, assuming a leadership role while expecting all employees to contribute proactively and creatively within the scope of their authority, responsibilities, and capabilities.

By achieving this set policy, we fulfill the vision of GUMAPLAST VP EXPORT IMPORT LLC to enhance business quality as well as the quality of life in the environment where we operate, with a tendency to introduce new approaches, methodologies, and tools, in the interest of the owners, all employees, and the community as a whole.